Orders & Payments

Q: How do I place an order on Soulvibe Wear?
A: Shopping with us is super easy! Just browse our collection of oversized t-shirts, pick your size, and click “Add to Cart.” Once you’re ready, head to checkout where you can pay securely through UPI, debit/credit cards, wallets, or even Cash on Delivery (COD).

Q: Can I change or cancel my order after placing it?
A: Yes You can request changes or cancellation within 5 hours of placing your order by contacting our support team. After that, we start processing it to ensure fast delivery.

Q: What payment methods do you accept?
A: We accept UPI, cards, wallets, net banking, and Cash on Delivery across India. Every payment is processed through secure gateways, so your information is always safe.

Shipping & Delivery

Q: Do you offer free shipping?
A: Absolutely! At Soulvibe Wear, we believe style should be stress-free. That’s why we offer free shipping across India—no minimum order required.

Q: How long will delivery take?
A: We usually ship within 2–3 business days. Most orders arrive within 5–7 working days, depending on your location. Major cities may receive delivery even faster.

Q: How do I track my order?
A: Once your package is shipped, you’ll receive an email and SMS with a tracking link. You can check your order status anytime until it reaches your doorstep.

Returns & Refunds

Q: What is your return policy?
A: We want you to love your vibe . If not, you can request a return within 7 days of delivery. The product must be unused, unwashed, and in original packaging.

Q: How do I get a refund?
A: Once your return is received and inspected, we’ll process your refund within 5–7 working days. The amount will be credited back to your original payment method.

Q: Do you offer size exchanges?
A: Yes! If your oversized t-shirt doesn’t fit as expected, you can exchange it for a different size (based on availability).

Products & Sizing

Q: What fabric are Soulvibe Wear t-shirts made of?
A: All our oversized t-shirts are made with premium 240 GSM 100% cotton. They’re soft, breathable, durable, and give you that authentic streetwear vibe.

Q: How do I pick the right size?
A: Every product page has a detailed size chart. For a true oversized look, choose your regular size. For a slightly relaxed fit, go one size smaller.

Q: Will the t-shirts shrink after washing?
A: Nope! Our t-shirts are pre-shrunk to prevent shrinkage. Just follow simple care instructions: cold wash, gentle cycle, and air dry for the best results.

Q: Are the prints long-lasting?
A: Definitely . We use high-quality screen and DTF printing, which ensures bold, vibrant designs that stay fresh even after multiple washes.

Payments & Security

Q: Is it safe to shop on SoulVibe Wear?
A: 100%! Our website is SSL encrypted and we use trusted payment gateways. Your personal and payment details are always secure.

Q: Do you offer Cash on Delivery (COD)?
A: Yes, COD is available across India, so you can pay when your order arrives at your doorstep.

Policies & Support

Q: Where can I read your detailed policies?
A: You’ll find our Shipping Policy and Return & Refund Policy linked at the bottom of our website for full details.

Q: How can I contact Soulvibe Wear support?
A: Our team is here to help . Just reach out via our Contact Us page or email us at support@soulvibewear.in. We usually respond within 24 hours.

Q: Do you handle bulk or custom orders?
A: Yes, we do! If you’d like to order in bulk or request custom prints, drop us a message and we’ll work something out. For custom orders extra charges will be applied 

At Soulvibe Wear, we believe in making shopping simple, stylish, and worry-free. If you still have questions, don’t hesitate to contact us—we’d love to help!