SHIPPING POLICY

At SOULVIBE WEAR, we aim to deliver a smooth and reliable shipping experience for every order. All our products are made to order and shipped through our trusted supplier, ensuring quality, care, and timely delivery.

1. Order Processing Time

Since all our products are printed on demand, please allow 2 to 4 business days for order processing and production before dispatch. This time is essential to ensure your product is created with the attention it deserves.

2. Shipping Timeframes

Once dispatched, delivery timelines are as follows:

1. Metro cities: 3 to 5 business days

2. Non-metro and remote areas: 5 to 10 business days

Please note: These are estimated delivery times. Actual delivery may vary slightly depending on your location, local courier operations, and other unforeseen factors.

3. Shipping Charges

We offer standard shipping across India. Shipping charges, if applicable, will be clearly mentioned during checkout. Occasionally, we may run free shipping offers or limited-time promotions.

4. Delivery Locations

We currently ship across all serviceable pin codes in India. We do not offer international shipping at this time.

5. Tracking Your Order

Once your order is dispatched, you will receive an email and/or SMS with a tracking link to monitor your shipment. If you do not receive tracking information within 4 business days of placing your order, please contact us at support@soulvibewear.in

6. Delivery Delays

While we strive to ensure timely delivery, certain delays may occur due to:

1. High order volumes

2. Holidays or national events

3. Weather conditions or courier delays

4. Remote or hard-to-reach locations

In such cases, we will make every effort to keep you informed and ensure your order reaches you as soon as possible.

7. Incorrect Address / Failed Delivery

Please make sure your shipping address is accurate and complete. Orders with incorrect or incomplete addresses may result in delivery delays or return to sender.

If a delivery attempt fails due to incorrect details or customer unavailability, re-shipping may be possible at an additional cost. Please reach out to our support team for assistance.

8. Contact for Shipping Queries

If you have any questions or concerns related to shipping, feel free to reach out to us at:
Email: support@soulvibewear.in

We aim to respond within 24 to 48 hours during support hours (Monday to Saturday, 10:00 AM – 6:00 PM IST)