PRIVACY POLICY

Effective Date: 1st September 2025

At SOULVIBE WEAR, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or make a purchase.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

1. Personal Information: Name, email address, contact number, shipping and billing address, and payment-related details.

2. Order Details: Information related to the products you purchase, order value, and transaction history.

3. Account Information: If you create an account, we may collect your login credentials and preferences.

4. Usage Data: Information such as IP address, browser type, device information, and browsing behavior, collected through cookies and similar technologies.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

1. Processing and delivering your orders efficiently.

2. Sending order updates, shipping notifications, and support responses.

3. Providing access to your account and order history.

4. Improving our website’s functionality, performance, and security.

5. Sending relevant marketing updates, promotions, or offers — only with your consent.

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information. Limited information may be shared with trusted service providers for the following purposes:

1. To fulfill your orders through our trusted production and logistics partners.

2. To securely process your payments through our trusted payment gateway.

3. To analyze website performance and optimize user experience using tools like Google Analytics or Meta Pixel.

All partners are carefully selected and are required to maintain high standards of data protection and confidentiality.

4. Cookies and Tracking Technologies

We use cookies and related technologies to enhance your experience on our website. These help us:

1. Remember your preferences and cart contents.

2. Analyze traffic and user interactions to improve our services.

3. Deliver relevant content and offers.

You can control or disable cookies at any time through your browser settings.

5. Data Security

We take data security seriously. Our website is secured with industry-standard encryption protocols. Payment details are processed securely and are never stored on our servers. We regularly review our systems to maintain data integrity and protection.

6. Your Rights

You have full control over your data. You may:

1. Access, update, or correct your personal information.

2. Request deletion of your data, where applicable.

3. Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at support@soulvibewear.in.

7. Account Responsibility

If you choose to create an account on our website, you are responsible for maintaining the confidentiality of your login details. You may update or delete your account at any time.

8. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal obligations. The most current version will always be available on this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

For any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:
Email: support@soulvibewear.in